Effective January 1, 2024, the California LifeLine specific support amount provides a monthly service discount of up to $19 on cell phone or flat-rate home phone service. Approved participants are also exempt from the public purpose program surcharges, the CPUC user fee, federal excise tax, local franchise taxes, and the State 911 tax.
For a Medi-Cal household on a tight budget, that discount is the difference between keeping a phone active and losing the number their care team, pharmacy, and housing case manager already have on file.
Atlas helps members apply directly with a participating California LifeLine provider so the discount is applied against their actual monthly bill, month over month.